I would like to also note that I didn’t only address printers in my post. HP has zero support here in Israel, and now I know why – they don’t care about small markets. It’s a good business decision, but if that’s the case they are welcome to pull all their products out of the Israeli market and never bring them back, for all I care.

I also disagree regarding the printers support (I don’t know about their other products). It is well known that they, and other companies, make their profit from the ink and not from the printers themselves. Actually the printer price is relatively very cheap, and since printers themselves are a very sensitive product I assume that including support would have increased the price dramatically. I think that here people take for granted that printers should be replaced more often than desktops and just throw them away when they break. I never heard of someone who gave a printer to be fixed. That said, here you can return a product within 30 days even if you used it, so it gives you the option to test it or replace it if it breaks within that time frame.

Do other companies give better support for printers? (I think that you see many complaints about HP because that what most people buy)